Return Policy

We typically do not offer returns; however:

• If you receive a defective product, we'll send you replacements at no additional cost.

• If your product was damaged in shipping, please keep the original packaging so that we can file a shipping insurance claim, and we will send you replacements at no additional cost.

Other issues will be handled on a case-by-case basis.

Customer satisfaction is our top priority, so if you have any concerns at all, please do not hesitate to reach out to us at sophieashfordjewelry@gmail.com and we will get back to you within 1-3 business days!